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Rental application
Everything asked for is listed here up front. Most delays come from missing paperwork rather than from the checks, so arriving complete usually means a decision inside two days.
What to have ready
Photo identification, proof of income covering recent months, employment details, and contact information for a previous landlord. Self-employed applicants should bring filed income rather than a stated figure.
Income is generally tested at around three times the monthly rent. If yours sits below that, say so early: a guarantor or a larger deposit where local law permits one can often bridge the gap.
Everything is checked the same way for everyone who applies, which is set out on the screening page. Once approved, the lease, the first and last month's rent where local law requires it, and the utility transfer follow, then the move-in inspection before keys are released.
How it runs
Shown by a manager, so questions about the property get answered on the spot.
With the documents listed above, because missing paperwork is what causes delay.
Credit, income verification and reference calls, usually complete within two business days.
Lease signed, deposit paid, condition report completed, then keys handed over.
If it is borderline
A thin credit file is not the same as a damaged one. Newcomers and younger applicants often have very little history, and that is assessed on income, employment and references instead.
Where an application sits close to the line, conditions can bridge it: a guarantor, a larger deposit where the law allows, or a shorter initial term. It is worth asking rather than assuming a decline.
If the answer is no, you are told why in writing. That is fairer to you and it shows the same standard was applied to everyone, which is the point of running one written test. Other listings are on available rentals, and resources covers the rest.
Tenant pages
Once you are in, these are the three you will use.
Applying, answered
The questions applicants ask most.
The application listed exactly what documents were needed. Sent them in one email and had an answer in two days.
They told us the screening steps up front and how long each took. The timeline they gave was accurate.
Our application was declined for one unit but they explained why and offered another. Fair and fast.
Signed the lease online with the addenda explained on a call first. Moved in ten days after applying.
From the blog
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Ontario law gives you the right to request repairs and have them completed within a set timeframe. This guide walks you through the formal process, what counts as a repair, and your options if a landlord delays.
Read articleReady to apply
The document list is above. Arrive complete and a decision usually follows inside two business days.
List given up front · Same test for everyone · Written reasons