Skip to main
Property management across Brampton · Written fee schedule · 24/7 emergency maintenance
(613) 324-9141

Leasing

Day to Day

Oversight

Residential

Multi-Unit

Commercial

Fees

Income

Getting Started

Apply

Living Here

Costs

Service Areas

Get in Touch

Resources

Property maintenance

Property maintenance in Brampton, triaged early

Requests sorted by urgency and risk, small faults cleared under an agreed limit, and anything larger quoted before work starts. Invoices are passed through at cost.

Call (613) 324-9141 What repairs cost
  • invoices passed through at cost
  • approval limit agreed in advance
  • after-hours line for emergencies
A maintenance contractor kneeling to repair the plumbing under a kitchen sink, toolbox open on the floor, for property maintenance in Brampton

How a request is handled

Triage decides what happens first

Every request is sorted by urgency and by risk of damage, not by the order it arrived. No heat in winter, an active leak or a door that will not secure move ahead of a dripping tap, regardless of who reported first.

Small work proceeds under a limit agreed with the owner in advance, so a leak is not waiting on an email. Anything above it comes to the owner with the quote attached, and larger jobs are scheduled alongside any turnover work already planned.

Contractor invoices are attached to the monthly statement at cost. Where a fault is a tenant responsibility it is recharged rather than absorbed, and the request record is what supports that.

By urgency
A crane working above a concrete building under construction, for property maintenance in Brampton
The rear parking area of a small residential building, for property maintenance in Brampton

From report to resolved

How a Brampton work order runs, four steps

  1. Reported

    Through one channel so it is logged rather than sitting in someone inbox.

  2. Triaged

    Sorted by urgency and by risk of further damage, not by arrival order.

  3. Instructed

    Under the approval limit it proceeds; above it, quoted to the owner first.

  4. Closed and billed

    Invoice attached to the statement at cost, with the record kept against the unit.

The markup question

What a maintenance markup actually costs

A markup of 10% to 20% added to contractor invoices is common across the industry. It is harmless on a small repair and significant on a system replacement, which is why a cap is worth asking about.

A 15% markup on $5,000 of annual maintenance is $750 a year on one unit. Across a small portfolio that is real money, and it does not appear anywhere in the headline management percentage.

The alternative is passing invoices through at cost and charging for coordination inside the percentage. Either model can be fair; what is not fair is an uncapped markup that is never named. See what repairs cost and what to ask.

A manager walking the outside of a rental building, for property maintenance in Brampton
10-20% typical industry markup
24/7 emergency line
1 channel for requests

Around maintenance

What Brampton maintenance connects to

Inspections find it early; turnovers are where it all lands at once.

Property Inspections

Finding faults before a tenant has to report them.

Learn more

Repairs and Turnovers

Make-ready between tenancies and what it costs.

Learn more

Maintenance Costs

What the work above actually costs.

Learn more

Maintenance Requests

The tenant-facing page: how to report a fault.

Learn more

Maintenance, answered

Brampton property maintenance questions

The questions that come up on the first repair.

No, and you would not want to. Work under an agreed limit proceeds so small faults are cleared quickly. Anything above it comes to you with the quote attached before a contractor is instructed.
Ours are passed through at cost, with coordination inside the management percentage. A markup of 10% to 20% is common elsewhere, so ask, and ask whether it is capped.
Anything risking safety or causing damage while it waits: no heat in winter, an active leak, no water, or a door that will not secure. Those bypass the queue entirely.
Usually yes, provided they carry insurance and respond in reasonable time. The constraint is not preference, it is that an unreachable contractor turns a small fault into a large one.
The tenant, where the request record and the condition reports support it. That is one of the reasons every request goes through a single logged channel rather than a phone call.
On licence, insurance and how they have performed on previous jobs. Price matters, but a cheap attendance that has to be repeated costs the owner more.

Client reviews

What Brampton owners and tenants say

★★★★★ 4.9 · 127 reviews on Google
Read all reviews →
★★★★★

Tenant reported a dripping tap through the portal at 9 p.m. Contractor booked by 9 a.m. and the invoice was on my next statement.

Ali A.
Brampton
★★★★

They triage requests, so the urgent ones are handled the same day and the minor ones are batched. The markup is printed on every invoice.

Neil Z.
Toronto
★★★★★

Spending limit respected on every job. Above it, I get two quotes and a recommendation before anything is booked.

Ellen M.
Brampton
★★★★★

Seasonal maintenance is scheduled without me asking: furnace filter, gutters, sump check. The house is in better shape than when I lived in it.

Mona B.
Mississauga

From the blog

Brampton maintenance guides: schedules, trades and approvals

All guides
Winter Maintenance Obligations for Brampton Rental Properties Property Maintenance

September 29, 2026 14 min read

Winter Maintenance Obligations for Brampton Rental Properties

Ontario law requires landlords to maintain heating systems and clear snow and ice from rental properties. Understand your winter duties in Brampton.

Read article

Maintenance handled

Put Brampton repairs on a triage system

One channel for requests, sorted by urgency and risk, with an approval limit agreed before it ever applies.

Call (613) 324-9141 Request a fee schedule

Invoices at cost · Limit agreed first · After-hours line