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What it costs
Five pages, each with its range and what moves it. Most owners compare on the monthly percentage alone, which is the number least likely to decide the total. Placement, maintenance markup and turnover work move it further, and those are the lines worth reading first.
Compare properly
A provider charging 100% of one month on placement plus 10% monthly costs about 18% of rent across the first year. A provider at 12% with placement included can cost less. The front-page number does not say which.
Then the triggers: a markup added to contractor invoices, per-visit inspection fees, lease renewal fees, and a minimum monthly floor that applies while the unit sits empty.
Turnover frequency decides whether any of it matters. One placement fee spread across a three-year tenancy is a different cost to the same fee charged annually, which is why screening pays for itself.
Ongoing charges
Inside the percentage, and what sits beside it.
The monthly percentage, what it covers and what moves it.
Learn moreMarkups on invoices and how to cap them.
Learn moreWhat the unit should rent for.
Learn moreThe add-ons that sit outside the percentage.
Learn morePer event
Triggered by something happening.
What filling a vacancy costs, and when it is charged.
Learn moreHandling fees, and the costs that sit outside them.
Learn moreWhat a rent guarantee covers and what it costs.
Learn moreCleaning, paint and repairs between two tenancies.
Learn moreCosts, answered
The questions that decide the comparison.
Every price on their site had a range and a reason. The proposal I received sat inside the range for exactly the reason stated.
I compared four companies. Theirs was the only quote where the monthly fee, placement fee and markup were on one page.
They said plainly that a low fee with high markups costs more than a fair fee with none. Their statements prove it.
The cost guide on their site is why I called. What they charged lined up with it.
From the blog
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Tenant Guides
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Read articleCosts in writing
One percentage, the leasing fee, and each extra with the trigger that fires it. In writing, before anything is agreed.
Written schedule · Every trigger named · Typical ranges, not quotes