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Rent collection
Rent arrives on the same date each month through one channel, arrears are chased by the same process every time, and owner payouts land on a fixed day with the statement attached.
How it runs
Rent is due on the lease date and paid through a single electronic channel, creating a permanent record rather than relying on memory. Every payment generates a receipt automatically, protecting both owner and tenant if any balance is ever questioned.
Late payments trigger one consistent sequence rather than whatever response is available that week. Contact happens the same day, followed by written notice, and the timeline is documented from the first missed date in case formal proceedings become necessary.
Owner payouts are released on a fixed date each month once funds clear, with the statement issued the same day. The management percentage is charged only on rent actually collected, so a vacant unit does not incur a percentage fee.
The monthly cycle
On the lease date, through the agreed channel, with a receipt issued automatically.
Same-day contact, then written follow-up, with the record kept from the first missed date.
Rent in against costs out, contractor invoices attached at cost, fee shown on its own line.
Funds released on the fixed date with the statement, rather than whenever the month is closed.
When rent does not arrive
Inconsistent enforcement teaches tenants that the due date is negotiable. When one month is chased hard and the next is overlooked, arrears grow because the tenant learns the deadline is flexible. Screening prevents most of this before a lease is signed.
One process applied every month accomplishes two things: it recovers most payments quickly, and it builds the documented record that any formal process requires. The second cannot be assembled retroactively, which is why the sequence runs even when payment is expected.
Most arrears clear within days. When they do not, the owner is notified early rather than when the situation becomes critical, and the options including a rent guarantee are presented with numbers attached.
Around collection
Screening prevents most arrears; reporting shows where the money went.
The check that prevents most arrears before they start.
Learn moreThe monthly statement that reconciles rent against costs.
Learn moreWhat happens when arrears do not resolve.
Learn moreThe tenant-facing page: how and when rent is paid.
Learn moreCollection, answered
The questions owners ask about the money.
Rent has arrived on the same day every month for three years. The one late payment was chased on the schedule they described and paid in full.
Tenants pay through the portal and I see it the same day. No more waiting for a cheque to clear.
When a tenant was late they followed the notice process exactly and kept me informed at each step. Paid before the hearing date.
The ledger for each tenant is in the portal. If there is ever a dispute, the record is already there.
From the blog
Rent Collection
Non-resident owners need automated systems to collect rent reliably from Brampton properties. Learn how to handle NSF cheques, enforce lease terms, and stay compliant from overseas.
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Rent Collection
Ontario landlords have legal tools to collect late rent. Learn when to issue N4 notices and how the Landlord and Tenant Board handles arrears disputes.
Read articleRent, on time
One due date, one channel, one arrears sequence, and a payout with the statement on the same day each month.
Fixed payout date · Receipt on every payment · Charged on rent collected