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Rent guarantee
A rent guarantee pays the owner when a tenant defaults, for a fee. What it covers varies considerably between providers, and the exclusions are where the value is decided.
What it actually is
A rent guarantee is a paid product that covers rent a defaulting tenant does not pay, usually up to a stated limit and for a stated period. It is not insurance against everything that can go wrong in a tenancy.
Coverage differs sharply between providers. Some cover only rent; others include legal costs or the vacancy while a unit is re-let. Some exclude a tenancy that was already in arrears when cover started.
So the exclusions decide the value, not the headline. Read them before buying, and read what happens if the tenancy ends early, because that is the scenario the product exists for. Compare against eviction costs and the agreement.
How it works
The documented arrears sequence runs as normal, because the claim depends on that record.
Submitted with the arrears record, the lease and the screening file attached.
Rent paid to the stated limit, on the terms the policy actually sets out.
Payment plan, agreed end or formal process, and the unit re-let once clear.
Is it worth it
It is worth most to an owner with a single unit, where one default is the whole income. Across a portfolio the same default is a fraction, and self-insuring across several doors often costs less than the fees.
It is worth least where screening is already thorough. A verified income ratio and a prior landlord reference remove the majority of default risk before any product is bought.
Treat it as a product to be compared, not a reassurance to be accepted. Cost, limit, exclusions and claim conditions against the alternative of a slightly larger reserve. The multi-unit maths differs from the single-unit case.
Owner pages
Screening prevents; the guarantee covers what is left.
Guarantees, answered
The questions that decide whether to buy one.
They explained exactly what the rent protection covered and what it did not before I paid for it. No surprises when I needed it.
The coverage started after the screening they did, which is why they could offer it. It has never been needed, which is the point.
The terms were two pages and the exclusions were listed plainly. I read them, understood them and signed.
When a tenant fell behind, the process they had described kicked in on the dates they said. My cash flow did not move.
Protecting income
Cost, limit and exclusions set against what screening already prevents, so the decision is made on the numbers.
Exclusions read first · Priced as an add-on · Typical ranges, not quotes