One fee schedule with the add-ons named, a manager who knows your building, and a statement every month you did not have to chase. Most of what owners want is that unremarkable.
Almost every dispute in this industry starts with something nobody wrote down. Who mows the lawn, what the markup is, when the statement arrives, what happens in a vacancy.
So the agreement names the fee, the add-ons, the notice period and the exit before anything begins. An owner who has to ask what something costs has already been let down once.
The services are listed under services, the ranges under costs, and what our own agreement includes under management fees.
Method
Working with us
Four steps in Brampton, every time
Rental analysis
A written view of rent and time to lease, with comparables, before any agreement.
Agreement
Fee schedule, add-ons, notice period and exit terms on paper rather than in conversation.
Lease it
Positioning, showings, screening against one standard, then a photographed condition report.
Run it
Rent collected, repairs triaged by urgency, and a statement on a fixed date each month.
What we will not do
The three we refuse
We do not quote a headline percentage and leave the add-ons to be discovered. Setup, renewal, inspection and markup are all on the schedule before anything is signed.
We do not mark up a contractor invoice and present it as the contractor's price. The invoice is passed through and the coordination charge is shown as its own line.
The questions asked before an agreement is signed.
A monthly percentage with the add-ons named on the same schedule: setup, renewal, inspection and maintenance coordination. Published market ranges are on the costs pages, and those are ranges rather than quotes.
A coordination charge is shown as its own line and the contractor invoice is passed through behind it. What we will not do is present a marked-up figure as the contractor's own price.
A named manager who knows the building, rather than whoever is next on a rota. Owners notice that difference first, usually the first time a repair gets triaged sensibly.
By the notice period written in the agreement, which you see before signing. An exit that is hard to find in the document is a warning sign in anyone's agreement, including ours.
Yes, alongside residential. Commercial leases are negotiated rather than standard, so the work follows each lease, and that is set out on the commercial property pages.
No. A single condo suite is managed on the same agreement as a portfolio, and the fee schedule works the same way at either size.
